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Digital Monitoring Products XR500 Series Programming Guide

Appendix

Serial Number

This number is the network communicator serial number. Reference this number for communicator

date-of-manufacture, hardware version, etc. Press any top row Select key to display the Serial Number.

Press the COMMAND key to view the next option.

Current Flash

This option displays Flash 1 or Flash 2 indicating which physical ash chip the panel is currently using. Press any top

row Select key to display the current ash information. Press the COMMAND key to view the next option.

Communication Status

This option tests the individual components of cellular or network communication. The displayed results are

shown below.

Cellular Results:

Successful Display Failure Display

MODEM OPERATING NO MODEM FOUND

IDENTIFIED NO SIM CARD

TOWER DETECTED NO TOWER

REGISTERED NOT REGISTERED

This displays the cellular signal strength of the nearest tower for the SIM card carrier. The ▐’s

represent the signal strength 0-7. Select YES to continue through the remaining component

tests. Select NO to stop testing and return to the COMM STATUS option.

Successful Display Failure Display

NOC SUCCESS NOC ERROR

COMM PATH GOOD NO ACK RECEIVED

Network Results:

Successful Display Failure Display

LINK OK LINK ERROR

DHCP OK DHCP ERROR

GATEWAY FOUND NO GATEWAY

DEST FOUND NO DESTINATION

COMM PATH GOOD NOT CONNECTED

NO ACK RECEIVED

Cellular Signal Strength (CELL SIGNAL)

This option provides a way to test the cellular signal strength of the nearest tower for

the SIM card carrier. Press any top row Select key to display cell signal strength. The X's

represent the numerical value of the cell signal strength in -dBm. The

▐’s represent the

signal strength 0-7.

Activate Cell

To begin the cellular activation for a 463C or 464-263C CDMA Cellular Communicator, verify that the MEID

has been added for the panel using Remote Link or by calling Customer Service (1-800-641-4282). At the

keypad, press any top row Select key when ACTIVATE CELL is displayed on the keypad. When the

SURE NO YES? conrmation menu appears press the Select key beneath YES to complete the cellular

activation.

Note: This option only displays if a 463C or 464-263C is attached to the panel.

Successful Display Failure Display

CELL ACTIVATED NOT ACTIVATED

Email Status

The Email Status menu, located in Diagnostics, tests each component of the panel’s e-mail communication. The

test proceeds until the rst component failure or until all components have been tested with positive results.

The test screen displays after each component and displays for two seconds or until the CMD key has been

pressed. The displayed results are shown below.

Email Results:

Successful Display Failure Display Successful Display Failure Display

EMAIL ENABLED EMAIL DISABLED FROM ADDR SENT FROM ADDR FAILED

LINK OK LINK ERROR DEST ADDR SENT DEST ADDR FAILED

SMTP SERVER OK INVALID SERVER DATA MODE SENT DATA MODE FAILED

DEST ADDRESS OK DEST ADDR FAILED MESSAGE SENT MSG SEND FAILED

CONNECTING CANNOT CONNECT DISCONNECTED DISCONNECT FAIL

AUTH MODE SENT AUTH MODE FAILED EMAIL SUCCESS

PASSWORD SENT BAD PASSWORD

(or USERNAME)

SIGNAL: ▐▐▐▐▐▐▐

CONTINUE? NO YES

-XX dBm

SIGNAL:

▐▐▐▐▐▐▐

1 2 ... 67 68 69 70 71 72 73 74 75 76 77 ... 83 84

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